Last updated: June 2026

TERMS AND CONDITIONS OF USE

Welcome to MentionGo (the "Platform"). The Platform is owned and operated by MentionGo ("we," "us," or "our"). By registering for, accessing, or using the Platform, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must immediately cease using the Platform.

1. NATURE OF THE PLATFORM

1.1

The Platform is an online directory and matchmaking venue designed exclusively for qualified legal practitioners in Malaysia.

1.2

The primary purposes of the Platform are to:

Facilitate peer-to-peer engagements for Mention on Behalf ("MOB") requests; and
Provide a space for professional networking and collaboration.

1.3 Independent Contractor Status

Users acknowledge and agree that the Platform merely acts as a facilitator. Any engagement for an MOB or collaboration creates a direct contract strictly between the Instructing Solicitor and the Attending Solicitor. We are not a party to any such engagement, employment relationship, or partnership.

2. ELIGIBILITY AND VERIFICATION

2.1

Use of the Platform is restricted solely to advocates and solicitors of the High Court of Malaya or the High Court of Sabah and Sarawak who possess a valid and subsisting Sijil Tahunan (Annual Certificate).

2.2

You represent and warrant that all information provided during registration is accurate, current, and complete.

2.3

We reserve the absolute right to manually or automatically verify your credentials against the Malaysian Bar Council directory (or relevant regional Bar associations). We may suspend or terminate any account found to be operated by a non-qualified individual or a practitioner currently suspended from practice.

2.4 Restriction on Pupils in Chambers

Users registered as Pupils in Chambers (undergoing pupillage in Malaysia) acknowledge that their right of audience is strictly limited by Section 36 of the Legal Profession Act 1976. Pupils are strictly prohibited from accepting any MOB request that requires an appearance in an Open Court, before a High Court Judge, or any forum outside their statutory right of audience. A Pupil must obtain explicit clearance from their master (pembimbing) before accepting any permitted Chamber or Subordinate Court matters on the Platform.

The Platform will physically disable the "Accept" control on any listing categorised under High Court, Open Court Hearing, or Appellate Court for any Member flagged as a Pupil. Misdeclaration of pupil status constitutes a Tier-1 strike and may be reported to the Bar Council.

3. THE "MENTION ON BEHALF" (MOB) WORKFLOW & PAYMENTS

3.1 Instructions

The Instructing Solicitor must provide clear, comprehensive, and accurate written parameters and court documents for the MOB request within the Platform.

3.2 The Direct Payment Model

The Platform does not collect, hold, or process payments or escrow funds.
Upon successful completion of the MOB, the Attending Solicitor shall provide a brief status update via the Platform, and their DuitNow QR code or bank account details will be made viewable to the Instructing Solicitor.
The Instructing Solicitor must directly transfer the agreed token fee to the Attending Solicitor via external online banking and upload proof of payment (payment receipt screenshot) to the Platform within forty-eight (48) hours of completion.

3.3 The Three-Strikes Rule

Failure by an Instructing Solicitor to upload a valid payment receipt or settle the agreed fee within forty-eight (48) hours on three (3) separate occasions will result in the permanent suspension of that User's account.

3.4 Fixed Gross Fees

All token fees listed on a broadcasted request are strictly gross amounts. The Instructing Solicitor shall bear all external transaction, platform utility, or processing fees, ensuring the Attending Solicitor receives the exact net token fee displayed on the Platform card. No top-up, success fee, or out-of-platform settlement is permitted.

3.5 Last-Minute Adjournments

Once a request is marked [Accepted / Locked], the token fee is locked. If the court matter is adjourned ad-hoc by the Court or extracted by the Instructing Solicitor less than two (2) hours before the scheduled hearing time through no fault of the Attending Solicitor, the Attending Solicitor remains entitled to fifty percent (50%) of the agreed token fee as a mobilization allowance.

4. EMERGENCY COMMUNICATIONS PROTOCOL

4.1 Attending Solicitor Conflict

If an Attending Solicitor encounters an unforeseen court delay or emergency preventing them from executing a locked match, they must trigger the [Emergency Release] option within the Platform or directly contact the Instructing Solicitor at least one (1) hour prior to the hearing.

4.2 Failure to Appear

A total failure to appear or communicate an absence ("No-Show") constitutes a severe breach of Platform integrity. It will trigger an immediate private administrative review, bypass the Three-Strikes rule, and may lead to an instantaneous, permanent ban of the offending profile at our absolute discretion.

Any release triggered within one (1) hour of the scheduled hearing time is automatically flagged Priority Review on the Admin Dispute Queue and carries a presumptive strike unless the Member produces contemporaneous evidence of the emergency within forty-eight (48) hours.

5. ABSOLUTE EXCLUSION OF LIABILITY

5.1 "As-Is" Basis

The Platform is provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied.

5.2 No Liability for Professional Conduct

We exercise no control over, and accept absolutely no liability for, the professional competence, diligence, behavior, or omissions of any User. We shall not be held liable for:

Any failure by an Attending Solicitor to appear in court, arrive on time, or accurately deliver court instructions.
Any resulting court orders, adverse inferences, striking-out actions, or default judgments entered against a party due to an MOB engagement coordinated via the Platform.
Any professional negligence, breach of professional privilege, or disciplinary infractions governed by the Legal Profession Act 1976.

5.3 Limitation of Damages

Under no circumstances—including negligence—shall we, our directors, employees, or tech partners be liable to you or any third party for any direct, indirect, incidental, special, or consequential damages arising out of the use of, or inability to use, the Platform.

6. PROFESSIONAL INDEMNITY AND INDEMNITY BY USER

6.1

Users acknowledge that professional liability arising out of an MOB engagement remains governed entirely by their respective Professional Indemnity Insurance (PII) policies as mandated by the Malaysian Bar Council.

6.2

You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, losses, damages, costs, and expenses (including legal fees on a solicitor-and-client basis) arising out of or related to your breach of these Terms, your use of the Platform, your professional negligence, or your misconduct during an MOB engagement.

7. DATA PROTECTION (PDPA 2010)

7.1

We are committed to protecting personal data in accordance with the Personal Data Protection Act 2010 ("PDPA").

7.2 User Redaction Warranty

Instructing Solicitors represent and warrant that they have secured all necessary client consents under the PDPA 2010 to utilize the Platform to facilitate their files. Users are strictly required to black-out, mask, or redact all highly sensitive data—including client identification card numbers, domestic addresses, and unfiled confidential exhibit details—prior to uploading any case documents or summaries onto the platform storage infrastructure.

By uploading any cause papers, court documents, exhibits, or correspondence to the Platform, the Instructing Solicitor expressly warrants and certifies that all personally identifiable information has been masked, redacted, or blacked out from every attached file; that the Member has obtained the necessary consent from the data subject(s) under the PDPA 2010; and that the Member indemnifies MentionGo against any regulatory action or third-party claim arising from a breach of this warranty.

This warranty is re-affirmed on each posting via the mandatory redaction checkbox on the Post a Mention form. All attachments are auto-purged from the Network fourteen (14) days after the matter is closed.

7.3

Our full data handling protocols are detailed in our Privacy Notice, which is incorporated into these Terms by reference.

8. GOVERNING LAW AND JURISDICTION

8.1

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

8.2

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of Malaysia.

Continued use of MentionGo constitutes acceptance of these Terms as updated from time to time. Material amendments will be notified via in-app alert and may require re-acceptance at next sign-in.

These terms supplement, and do not displace, the Legal Profession Act 1976, the Legal Profession (Practice & Etiquette) Rules 1978, and the Personal Data Protection Act 2010.